Ace Hardware Superstore Special

$14.99

Plus An Additional 10% Off At Checkout!

While Supplies Last.

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Shipping

Warehouse Shipping Locations
Depending on the proximity of your shipping address and the current item availablity; we will ship your item from the closest warehouse.

Shipping & Returns

Delivery Tracking is included on all orders at our cost.
We ship same day or next day contingent upon the time of day the order is processed.

If an item is a special order item or large item, additional processing time might be required.

We ship via UPS. All handling costs on the website are based upon warehouse policies. Please note some items may be considered "oversized" and additional charges may apply. We will contact you if that is the case.

All orders that include a valid e-mail address will be sent an order confirmation of price by email, upon order confirmation. This is usually followed by a shipping notification. For most orders the shipping notification includes ship date, carrier and tracking number (if applicable).

WE HAVE THE RIGHT TO REFUSE ANY ORDER OF ANY TYPE FOR WHATEVER REASON.

Alaska and Hawaii must be shipped UPS Air or USPS. PO Box and APO must be ship via USPS and additional charges will apply.

Actual Shipping Charges applies to orders calcuated on website that needs to be ship via UPS. Additional Processing Time is required for those type of orders.

Shipping delays caused beyond the shipper's (UPS, Federal Express, USPS, etc.) including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God; Public authorities actuing with actual or apparent authority on the premises; acts or omissions of customs or similar authorities; riots, strikes, or other labor disputes; civil commotions, disruptions in air or ground transportation networks such as weather phenomena; and natural disasters, shall not be our responsiblitiy. Please contact the shipping company directly. The shipping company does not provide refund for shipping for these above cases, and nor can we for shipping charges if your packaged does not get delivered.

Shipping Schedule

	Order	Ships	Arrives⁺⁺
Standard^	M-F any time	same business day*	1-5 business days*
Expedited^	before 2:00pm Standard Time	same business day*	1-3 business days*
Expedited^	after 2:00pm Standard Time	next business day*	1-3 business days*
Express^	before 2:00pm Standard Time	same business day*	1-2 business days*
Express^	after 2:00pm Standard Time	next business day*	1-2 business days*
* Excludes Weekends & Holidays. Do NOT include the shipping date as part of the delivery time. ie: A packaged with a shipment date of Thursday shipping via express shipping, should arrive Firday or Monday. If you want overnight service, please call us before noon EST so that we can arrange it. + Not available to Alaska, Hawaii, U.S. territories & APO/FPO addresses. ++ Arrival time for shipments to Alaska, Hawaii, U.S. territories & APO/FPO addresses may vary. ^ Not available to U.S. Territories (except Puerto Rico), APO/FPO addresses or P.O. Boxes, or items that "normally ships within five business days", Items that are UPS ORM-D items, or needs to be ship via Common Carrier or Truck.

Returns

Defective/Damage Merchandise Policy
Please examine the outer box and all contents immediately upon receipt for any signs of defective/damage. All damage claims must be initiated within 5 days of delivery. Please e-mail us at support@AceHardwareSuperstore.com so that we can initiate a claim with the carrier. Defective/damaged merchandise can ONLY be replaced. No refunds will be accepted on merchandise that arrives defective or damaged.

Return Policy
Notify us by e-mail of your desire to return your purchase at support@AceHardwareSuperstore.com. We will issue you a return authorization number and email you our return address. You can return items in only new condition within 30 days and we will refund your money or exchange the item subject to return policy below. No refunds or exchanges on items that packaging has been opened and cannot be resold as new. We will issue refunds for the product only. Items purchased will have actual shipping charges deducted from the refund in addition to a 10% or $5 restocking fee, whichever is larger, on all merchandise returned. Why Do We Charge A Restocking Fee? The Restocking Fee helps reduce the "lending library" effect where some people "buy" things just to try them with no intention of keeping the item. Customers will incur the expense for returning the item.

No Refunds or exchanges for items in the categories below:

OVERSIZE ITEMS

ITEMS OVER 50 LBS.

ITEMS THAT ARE REQURE SPECIAL DELIVERY

For your protection, please send your return via a shipping service that can be tracked, such as UPS or Fedex. We cannot guarantee refunds for returns sent via a non-trackable method such as USPS (First Class). Please include the RA number on the outside of the shipping package near the return address label and return packages to:

RA #____________ (email us for RA #)
Ace Hardware Superstore.com
4343 N. Andrews Ave.
Fort Lauderdale, FL. 33309
Toll Free - 1.888.230.2323

Products that arrive at our docks without a return authorization number, or do not meet the conditions set on our return policy will be refused or returned and will not be issued credit.

Product Warranties
Products come with a manufacturer's warranty. No other warranties are expressed or implied. For warranty service, you must contact the manufacturer's authorized warranty service station closest to you. This information is available either with the material shipped with the product, or from the manufacturer directly.